Appart'City Classic Toulouse Saint-Simon
Ce que disent les invités
Overall, the experience was fine. However, after making the reservation, someone from the property staff started calling me, asking to make a direct payment to them. This raised serious concerns about whether the property was legitimate or a scam. Since it was late at night and customer support was unresponsive, we decided to start looking for another property to avoid any issues. As a result, we ended up with two bookings. Eventually, the first property still charged us through Booking.com. Why this couldn't have been done in the first place is beyond me. This situation caused unnecessary stress and confusion. It's something I believe Booking.com and the property should address to ensure a smoother experience for guests.
Ievgeniia
janvier 2025
Great location, bus station just round the corner to get to Basso Cambo, then to Toulouse. Customer service fantastic and very helpful. Pool was great after the day in Toulouse, most of the time we had the pool to ourselves. This is definitely not a negative, I wanted to write this because of the way the hotel staff dealt with the situation a great positive response…..some teenagers from the residential area got through the gates to use the swimming pool, the security soon got them out and acted promptly to change the security times and we didn’t see the them again. We thought the way this matter was dealt with was very efficient and reassuring. The staff definitely make the hotel! All the best.
Anneka
août 2024
The appartment was big and spacious with everything you might need. The swimming pool was very welcome in the 40°C heat too!
Miriam
août 2022
Everything! Friendly staff, clean, and well equipped. Apartment was roomy and the AC worked well. The pool was great! And they had extra things on the property for the kids to enjoy—games, coloring, pool. It was a very nice find! Parking was easy. Definitely recommend for families!
Micah
juillet 2023
We love everything about the apartment..it was a 3 bed apartment very spacious,clean and quiet.Kids were happy to have the pool and also tennis area to entertain them during our stay.
Lusiana
octobre 2023
Very big apartment, nice clean pool, lots of amenities.
Cassandre
août 2024
It is big , well equiped and with confortable beds.
Apellaniz
septembre 2023
clean but the cleaning department should do more
Ricky
novembre 2023
Value for money. Care and reliability of the staff for check-in after hours.
Fritz
août 2021
room very spacious
Anonymous
novembre 2022
Faire une réservation